Complete Safety for Your Wind
Power Plants

Available worldwide and highly effective: Our integrated service package (ISP) takes care of every operational field of your wind power plant or wind farm. The permanent monitoring service (PMS) controls your wind turbines both actively and passively. Any failures will be noticed and reported automatically. This enables us to react quickly and initiate the appropriate measures – online or directly on location, ensuring a technical availability of 97 percent for your wind power plant.

Quick Troubleshooting to Minimize Losses

The integrated service package comprises the complete maintenance of your wind power plant as specified. Additionally we eliminate all malfunctions that occur due to component failures: from the exchange of small or large components to the data-transmitted restart of the wind power plants or the deployment of service technicians on site. We also carry out regular oil analyses and lubricant changes. Any service will be properly reported afterwards to provide you with a complete overview of all service activities.

If your project calls for an individual solution, our service team will be happy to help you with the development of an appropriate concept. A specific rate will be calculated for the full package.

Time-based availability or production guarantee -
You have the choice:

a) ISP-T (availability guarantee)
We give you a time-based 97% wind farm average technical availability guarantee. It’s something we’ve offered our customers since the beginning, so this is more than just a well-meaning mission statement backed up with optimism.

b) ISP-E (production guarantee)
We know how wind-dependent your revenue is. To helpyou maximise your yield, we have developed a production guarantee. This latest premium package means that we’ll guarantee a level of energy production based on the potential yield of your wind farm. And we’ll work hard to minimise downtime during windy weather. Given our experienced and localised service organisation, this is a promise we feel very secure in making.

Integrated Service Package (ISP)

Scope

Worldwide

System types

MD70, MD77, MM82, MM92, 3.4M104, 3.2M114, MM100, 5M, 6M*

Start of the agreement

Upon commissioning (standard)

Scope of services

Guarantee

Choice of traditional time-based technical availability guarantee (ISP-T) or production guarantee (ISP-E)*

Duration

5, 10 or 15 years. And there’s always the option to extend

Maintenance

Frequency dependent on wind farm and customer requirements. Oil analyses at regular intervals, replacement of consumables. Individual agreements possible

Repairs & Parts

Repair work under REpower’s scope of delivery, including the replacement of major components

Remote monitoring

24/7 monitoring by our PMS (handling of failure messages and active query of the wind turbine); information about the start and end of planned work and unscheduled interruptions; service hotline

Additional services if required

Operator training measures, individual reporting. Scope of delivery can be adapted to suit project specific requirements – please contact us to discuss
* ISP-E only available for wind farms with five or more wind turbines. From 2013 on applicable for existing wind farms. Not applicable to MD70 and MD77 models.